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Industry Spotlight - Retail and Hospitality

Current circumstances, marked by new shopping behaviours, staff shortages, a cost-of-living crisis, and increased health and safety concerns, have amplified the need for connectivity. To succeed in this environment, you must set your business apart from the competition by ensuring swift order fulfilment, an appealing shopping environment, and exceptional customer service—all while prioritising stock security and the well-being of your staff and customers.

You would have noticed when shopping at your local supermarket, mall, jewellery store or even Kmart, the presence of Body Worn Cameras and other communication devices. Here at Mobicomm we offer a range of communications and safety solutions that are tailored to the needs of the retail and hospitality industries.

Recommended options include the Motorola Solutions Curve and Kenwood ProTalk PKT-23 Portable Radios, as well as the Motorola Solutions VT100 Body Worn Camera. The portable radios are able to be used with earpieces or headsets (sold separately), to reduce the need for constant unclipping of the radio when in use.

Motorola Solutions Curve

Designed specifically for retailers, Curve effortlessly combines push-to-talk radio with Wi-Fi-powered cloud connectivity for straightforward, clear voice communication and intuitive access to advanced features.

The Motorola Solutions Curve has a weight of 145g, a battery life of up to 11.5 hours and offers 10 channels. It also has a range of up to 300,000 square feet (roughly 27,800m2) to ensure connectivity in even the largest of retail spaces.

Curve’s voice assistance button, utilizing Wi-Fi capabilities, provides easy access to various features, allowing users to log in and out, initiate person-to-person or group radio calls with voice commands, and send voicemail messages when live conversations are unnecessary.

Kenwood ProTalk PKT-23 UHF Portable Radio

The Kenwood ProTalk LT PKT-23 two-way radio is easy to carry and simple to use, while still offering a great mix of features and a long-lasting battery.

Super lightweight at only 110g, this radio easily fits in the palm of your hand. It has a built in 3.5mm headphone jack for private conversations or noisy environments (headphones not included) and has a battery life of up to 15 hours, which is able to be charged via Micro USB or the included fast charger.

The compact but powerful Kenwood PKT-23 is the ideal radio for those who require a lightweight, convenient, and comfortable communication solution.

Motorola Solutions VT100 Body Worn Camera

The presence of body worn cameras can defuse confrontations, and, in case of an incident, record evidence-grade video for legal purposes. BWCs also assure staff working in retail environments that their safety is a priority, which in turn improves their confidence in dealing with any situations that may occur.  The cameras capture real-time interactions, enhancing safety for both personnel and the public.

With up to 3 hours of continuous recording, 16GB recording storage capacity, a six-month stand-by battery life, Wi-Fi streaming capabilities, remote alarm activation, and flexible mounting options, the Motorola Solutions VT100 is a vital tool for creating a safe working environment within the retail and hospitality industries.

The lightweight VT100 is designed for customer-facing teams. The front tag is customisable so you can add your company logo and brand colours to integrate with your uniform.


To find out more about communications solutions for the retail and hospitality industries, give us a call on 0800 947 426, email, or feel free to pop in and see us at one of our branches – Waikato, Auckland, Northland.


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