If your radios batteries have stopped charging, there could be any number of causes. This helpful guide will take you step by step through the process of diagnosing and fixing the problem.
Start by making sure the battery is sitting in the charger correctly.
It might seem obvious, but it's always a good idea to rule out the simplest causes. It can be easy to incorrectly place the battery in the charging cradle, particularly if it is done in a hurry or while doing other jobs. Taking it out and placing it back in carefully will give you a better idea as to whether the battery was sitting in the charger correctly.
Check the power supply you are running the charger off of, does it work to power other devices?
If it doesn’t, there may be a problem with your power supply, and it might be time to call an electrician. Try using another charger to charge the battery, running off of the same power supply. If the new charger works, it could be a problem with the charger you were using before – not the battery.
Check and see if your charger will charge other batteries in your fleet that you are sure are in good condition.
If it won’t charge other batteries in your fleet, it may be a problem with your charger. The best thing you can do in this situation is either call Mobicomm at 0800 947 426, or stop by our workshop at 36 Duke St, Frankton. We have a team of expert technicians that will be able to diagnose the problem, and determine whether your charger needs to be repaired or replaced.
Ensure that the battery you are using is compatible with the charger you are using.
Not all chargers work with all batteries, ensuring you are using the right battery and charger will mean you can rule that out as a possible cause of not charging. If you are unsure whether your battery is compatible with the charger you are using, give us a call at 0800 947 426 and we can help you be certain you are using compatible gear.
Try the battery that doesn't seem to be charging in another handheld radio.
There is always the possibility that the radio you are trying to use is the real problem in a situation like this. Trying to use the problematic battery in a radio you know is in good condition is a great way to rule out that possibility. If it does end up being a problem with your radio, our team at Mobicomm will be happy to help you find a replacement that works for you. Give us a call at 0800 947 426 or stop by our workshop at 36 Duke St to get in touch with our team of experts.
If none of the above are working, it might be time to replace your battery.
Like all electronics, two-way radio batteries can't last forever. There are things you can do to ensure that they have a long life (see this article we wrote on the subject), but even with the best care, they will still need to be replaced eventually. In the event of this, our team of expert technicians and installers will be more than happy to help you find a replacement that works with your radio and communication system.
If you want to learn more about how two way radios can improve the way your business communicates, or are wanting to upgrade your two way radio set up, give us a call at 0800 947 426 or visit our workshop at 36 Duke St, Frankton.